The aesthetic market continues to grow and expand even throughout a sluggish economy.  As the babyboomers are aging they continue to spend money on services that rejuvenate, renew, repair and beautify.

Our mission is to create efficiency resulting in consistency of service and retail, synergy of quality services and products, and to bring the highest level of knowledge and expertise to your staff resulting in repeat patients/clients. Thus building or enhancing your aesthetic profits.

All of our services and programs are customized to the needs of your individual business.


Available Services: Download Full Course List - Download a Brochure

"M.A.C. in a Box" (Medical Aesthetics and Cosmetics) Starter Package *may also be purchased individually

Strategy Assessment - 3 hours

Available Services
Assistance in determining your best area of opportunity to raise your aesthetic profits. Strategy sessions can be broken up into smaller increments over a 1-2 week period.
  • Services volume
  • Retail volume
  • Service providers individual service and retail volume
  • Front desk protocols for leads
  • Front desk protocols for existing patient/client areas
  • Marketing, both internal and external
  • Areas of growth opportunities
    • Achievable percentage of growth
    • Strategy for growth and creation of goals and timelines

Staff Training - 5 hours

Available Services
Once we have completed the Strategy Assessment we will develop a training program tailored specifically to your business needs and goals via phone conversations. This training is a 5 hour session for 2 key staff members (done together).
  • Sales techniques
  • Packaging and promotion
  • Converting leads into appointments
  • Converting single appointments into packages
  • Up selling/cross selling techniques
  • Big picture/full service protocol planning for the patient

Synergistic Systems - 7 hours

Available Services
Creation of a flow chart.

Flow Chart Focal Points

  • Transfer of information from front desk to service provider to check out
  • Protocols/responsibilities for each staff member
  • Retail and promotion opportunities
  • Review of service protocols
  • Tweaking of customer service protocols

Sales and Marketing - 5 hours

Available Services
Review of your current marketing strategy and development of an updated marketing plan for the upcoming quarter focused on your existing client base.
  • Establishing and utilizing an advertising budget
  • Review of current marketing
  • Marketing plan creation focused on internal marketing based on your current database. In addition, we will develop a strategy for the next 3 months (completed on a monthly basis).
  • Tracking
  • Sales and marketing opportunities within your existing business

Other Starter Packages

Available Services

Strategy Session - 2 hours

Assistance in determining your best area of opportunity to raise your aesthetic profits

  • One-on-one phone consulting session utilizing pre call questionnaire to identify areas of weakness and opportunity within your businesss
  • Hours may be used in one session or spread over several sessions depending on business needs

Marketing Mentor - 2 hours

Assistance in strategic marketing planning and execution - customized for individual budgets

  • One-on-one phone consulting session utilizing pre-call questionnaire to identify areas of weakness and marketing opportunities as well as budget definitions for your business
  • Hours may be used in one session or spread into several sessions depending on business needs

Staff Scripts - 2-1 hours sessions for 2 people

Assistance in determining your best area of opportunity to raise your aesthetic profits

  • One-on-one phone coaching sessions with key staff member(s) to coach on “soft”selling and closing skills
  • Each session will last for one hour with homework in between
  • Suggested to schedule each 1 hour session at least one week apart

Hourly Consulting

Download Full Course List - Available Services
We offer both on-site and hourly phone consulting and training. Contact us for more information.

See Dermatech Academy for more course information or, download our full list of courses.